Track My Order
Where's My Order?
Once your order has shipped, you'll receive a confirmation email with a tracking link — simply click it to see your order's live status.
How to Track Your Order
- Check your inbox for your shipping confirmation email (sent once your order leaves our hands)
- Click the tracking link included in that email
- You'll be taken to PostNL's tracking page, where you can see real-time updates on your delivery
Can't find the email? Check your spam or promotions folder — sometimes shipping confirmations land there.
Order Timeline
| Stage | Typical timing |
|---|---|
| Order placed | Immediately confirmed by email |
| Processing | 1–2 business days |
| Shipped | Tracking email sent |
| Delivered (NL & BE) | 2–4 business days after shipping |
| Delivered (rest of Europe) | 4–7 business days after shipping |
Track Your Order Here
[Enter your order number and email to track your order →]
(This is where a tracking widget or PostNL tracking form would be embedded)
Haven't Received a Shipping Confirmation Yet?
If it's been more than 2 business days since you placed your order and you haven't received a shipping confirmation, don't worry — reach out to us at hello@vandort.com with your order number, and we'll check on it right away.
Delivery Issues?
If your tracking shows "delivered" but you haven't received your package, or if there's an unexpected delay, contact us at hello@vandort.com with your order number — we're happy to help sort it out.